CM Chandrababu reviews IVRS public feedback survey-1749945600

CM Chandrababu reviews IVRS public feedback survey

STAFF REPORTER

June 15,2025

No tolerance for corruption... Action inevitable if proven*

*Immediate inquiry on any allegation... 'Zero Corruption Andhra Pradesh' is the goal*

*Focus on 10 key public issues and resolve them*

*CM Chandrababu reviews IVRS public feedback survey*

Amaravati, June 14, 2025:
Chief Minister N. Chandrababu Naidu has firmly stated that corruption at any level, in any department, by anyone will not be tolerated. He directed officials to build an administration focused on zero corruption. He emphasized the need to identify areas where corruption is occurring, conduct inquiries, and take immediate action if allegations are substantiated.

The Chief Minister conducted a review at his camp office in Undavalli on Saturday, discussing the public feedback received over the past year regarding government schemes and programs. Officials informed the CM that the IVRS and CSDS surveys indicated high levels of satisfaction with the coalition government’s performance.

The CM instructed that a technical audit be conducted on the survey process and steps taken to improve satisfaction in areas with low feedback. He called for prioritizing ten major public issues such as welfare, employment generation, and roads, and to work towards resolving them.

He asked officials to disclose how many people secured jobs through initiatives like work-from-home, investment inflow, and skill development. Job melas should be conducted across all 175 constituencies, and by August 15, all government services should be made available via WhatsApp Governance through the 'Mana Mitra' platform.

He also suggested exploring better delivery mechanisms to ensure ration supplies reach disabled and elderly citizens at their doorsteps. On fair price shops, he recommended gathering beneficiary opinions on alternatives such as increasing the number of shops, providing cash, or issuing coupons.

Regarding the free sand policy, he directed officials to conduct area-wise studies to understand dissatisfaction in regions with sand availability and satisfaction in regions without it.

*Public Feedback Highlights:*

* *Pensions:*

* 85% said there is no corruption
* 87.8% reported doorstep delivery
* 83.9% said staff behavior is good (IVRS data)*

In CSDS field survey:

* 93.9% said no corruption
* 93.3% confirmed doorstep delivery
* 73.3% said staff behavior is good; another 23.1% said it's satisfactory

* *Anna Canteens:*

* 80.5% said cleanliness is maintained
* 79.3% were satisfied with food quality
* 80.8% noted punctuality

* *Hospital Services:*

* 68.4% satisfaction on quality checkups
* 55% on blood testing services
* 65.5% on free medicine distribution
* 71.3% on staff behavior

* *Municipal Services:*

* 68.1% were satisfied with daily garbage collection
* 57% on removal within 24 hours

* *Temples:*

* 68% were satisfied with darshan experience
* 63.6% with amenities
* 77.7% with prasadam quality

* *APSRTC:*

* 53.4% satisfaction with cleanliness and seating
* 45.2% with drinking water facilities
* 56% with toilet facilities
* 61.5% on bus timings and route info
* 69% said buses departed on time
* 69.7% said buses arrived on time
* 72.4% satisfied with staff behavior
* 69.7% felt safe

* *Deepam-2:*

* 62.8% said no excessive charges were collected

* *Ration:*

* 75.1% confirmed receiving monthly supplies
* 73.8% were satisfied with quality

* *Fertilizers:*

* 60.9% farmers said availability was good

* *Seeds:*

* 63% said seeds were supplied on time

* *Ganja, Drugs:*

* 27.4% reported drug-related problems in their area
* 54.5% said police were responding

* *Violence Against Women:*

* 27.8% reported harassment in public spaces
* 59.5% said police response was good
* 56.3% said action was being taken